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INFORMATION

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You’re not visiting. You’re at Ciqala Luxury Suites, your new home in San Juan. Located in a vibrant community, surrounded by art, history, good food and culture. And why not, steps away from Puerto Rico’s already famous beaches, and from the entertainment and nightlife that make are characteristic of the Caribbean.

With us, your stay will have multiple dimensions that will give you new insights into San Juan. Start your day out with a cup of 100% Puerto Rican coffee and our made to order breakfast. Go out for a walk. You’ll be surprised at how much you’ll get to know.


The Miramar neighborhood is the new hub of San Juan. Museums, historical buildings, local and artisanal shops, cinemas, cafes. Don’t hold back. Your agenda is full.

If you choose to spend your time relaxing under the sun, all you should worry about is picking a good read or your favorite playlist. We’ve already taken care of free transportation to Condado beach, where your beach chair, umbrella and, of course, waves, await you.

After a long day, our 360 rooftop deck, with one of the best views of the city, is the ideal place to watch the sunset, accompanied by seasonal cocktails and our chef’s creations.

The night is young, and we locals have our own Marketplace concept. Get to know La Placita de Santurce, where a party atmosphere takes over the street every night. Breathe. Tomorrow is a new day and you get to it all over again.

ABOUT

Miramar: epicenter of San Juan’s modern history, art and culture

Miramar’s history can be traced back to the 19th century when the capital city of San Juan saw an increase in population. This gave way to petitions to build outside the city walls—Old San Juan—and thus became one the most attractive areas in the zone. It is bisected by Avenues Ponce de Leon and Fernandez Juncos, between the Condado Lagoon and the Bay of San Juan.

This community of Miramar constituted what the National Registry of Historic Places defines as a “contiguous urban district where the architectural resources of residential, commercial, institutional and religious character act as edified documents of the community’s historical development”. Miramar also gave way to homes that date back to the 20s, designed by important architects of the time and that are still in use.

Aside from being an urban area, Miramar is home to many spaces and institutions such as San Juan’s Central Park, the Pedro Rosselló Convention Center, the Lawyer’s Association, Department of Justice, the Puerto Rico Conservatory of Music, Casa Aboy, Our Lady of Lourdes Chapel, and Our Lady of Perpetual Help Parish and Academy. It also boasts a great variety of restaurants, hotels, and cinemas.

THINGS TO DO IN MIRAMAR

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FREQUENT ASKED QUESTIONS

When is check-in/check-out time?

Check-in is at 3 PM and check-out is at 11 AM, late check out for a half rate fee with taxes based on availability

Do you allow smoking on the property? In the rooms?

The hotel is entirely non-smoking

How much do you charge for high speed Internet access?

Complimentary high speed Internet is available in the apartment and all other hotel areas

How do I get to the Hotel?

Please see our Maps & Directions page

Do you offer free transfer service from and to the airport?

No. We don't provide this service. You can take a taxi outside the airport, they are there waiting for passengers.

What are your cross streets?

The hotel is located on Avenida Fernandez Juncos 752, between Union y Estado Streets.

Do you have onsite parking? How much is parking? Is it included in my room rate?

Yes, onsite 24-hour parking is available and is included in the room rate

Will your rooms allow rollaways/cribs/playpens?

Yes

I booked on a website different from the hotel website and I need to make a change to my reservation. How do I do this?

If you made a reservation using a non-CIQALA website, please contact your service provider directly to make changes to your reservation

What is the minimum age requirement to check in to the room?

The minimum age requirement to check into the hotel is 18.

What is your cancellation/deposit policy?

Reservations booked have a 72-hours cancellation policy prior to arrival, to avoid a cancellation penalty of the full amount paid for the reservation. For all other reservations, please check with the booking provider for details on the cancellation/deposit policies

Is my ID/passport required at check-in?

Yes, a valid government issued photo ID is required at the time of check-in

What age do kids stay for free?

Children under the age of 12 stay for free

Do you have connecting rooms?

No, the hotel does not offer connecting rooms.

Do you have ADA rooms?

Yes, the hotel has ADA rooms; some ADA rooms have a tub and others a roll in shower. Please specify any special requests at the time of booking or during check in so that we may make your stay more comfortable.

Do you have an early departure fee?

Yes, the hotel may charge the total amount paid on the reservation.

If I have questions about my bill, whom do I call?

Please contact us

What forms of payment are accepted?

A valid credit card is required to check into the hotel. Payment may be made in cash, by credit card, or traveler’s check upon arrival. We do NOT accept personal checks

If I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?

Please contact the concierge for any concierge-related requests Still have a question? contact us

Still have a question?contact us